Michaela Merz


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Why I use Uber


I’m always on the move, frequently abroad. Without a taxi it’s often impossible. But my experience with taxis is very mixed and unfortunately often not only positive. The vehicles are dirty and stink of cigarettes. The drivers are impolite. When I ask them to close the window or switch off the radio, I am ignored. I have to load and unload the cases myself, the credit card is refused and cash demanded. The worst is, I feel cheated, if I have already driven the route and suddenly it is a good deal dearer and who knows what happens when I don’t know the normal prices. Riding taxis around the world is like a bag of surprises, it may be great but it can also be a terrible experience with a high degree of frustration. The chances are about 50/50 and very often the main feeling is that it was simply OK. Continue reading


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Dublin – Zurich


I’m booked on the flight at 6.40 am from Dublin to Zürich. The evening before my departure the reception cannot make my bill, but as customer service they offer to wake me up. I say OK and ask for 4.45 am.

But next morning I’m already awake at 4.15 am and deal with all my mails that have arrived since yesterday evening. I am ready and prepared and wonder why the hotel telephone has not rung. At last I notice that on the telephone a light is on and a message has been left on the telephone answering machine. But the telephone didn’t ring. A special way of waking guests. Continue reading


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One can always cheat


I spent two days in Prague on client business. And as my first meeting started early in the morning I had to travel on Sunday evening.

I took the opportunity and wrote to my former colleagues. It would be nice to meet a few of them again. Four replied positively and so five of us met in a small beerhouse. I have never really liked beer, but I didn’t want to be stand-offish right from the beginning and when Dani ordered five beers, I didn’t object. Continue reading