Michaela Merz


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Why I use Uber


I’m always on the move, frequently abroad. Without a taxi it’s often impossible. But my experience with taxis is very mixed and unfortunately often not only positive. The vehicles are dirty and stink of cigarettes. The drivers are impolite. When I ask them to close the window or switch off the radio, I am ignored. I have to load and unload the cases myself, the credit card is refused and cash demanded. The worst is, I feel cheated, if I have already driven the route and suddenly it is a good deal dearer and who knows what happens when I don’t know the normal prices. Riding taxis around the world is like a bag of surprises, it may be great but it can also be a terrible experience with a high degree of frustration. The chances are about 50/50 and very often the main feeling is that it was simply OK. Continue reading