Dita started a new job, which also meant having a new boss. Even though she now earns more, has a shorter commute, and her team seems fine, she’s not entirely happy in her new position. This made me curious, so I asked her what might be the issue.

Dita told me that everything was great at first. Her new boss was very kind and nice—something she wasn’t used to. Her previous boss had been strict and demanding but also very fair. He stood by her even when mistakes were made.

Over time, however, Dita noticed some troubling patterns. Many of the special tasks she completed ended up sitting on her new boss’s desk and were never followed up on. Moreover, her colleagues often offered to take on tasks but rarely followed through, as the boss seldom checked in or held anyone accountable.

Dita gradually took on more and more responsibilities because she was used to a workplace where everyone pitched in when needed. Her previous boss had always ensured that the team’s efforts were evaluated fairly at the end of the year, and bonuses were distributed accordingly. With her new boss, however, she felt that those who loudly boasted about their contributions received more recognition than those who actually did the work but didn’t promote themselves.

Since Dita wasn’t someone who highlighted her achievements, she felt that her new boss didn’t really know what she accomplished—and didn’t truly appreciate it either. Although he praised her in conversations, he never critically assessed her work or showed genuine interest in her development.

After a year, Dita started to feel demotivated and began doubting her decision to take the job.

One day, while hiking, she ran into her former strict boss, who mentioned that he was looking for someone to fill a position. Dita immediately asked if she might be a good fit. After a moment of thought, he said he believed she could do it—provided she worked hard and completed additional training. She didn’t have to think long before accepting.

Today, Dita has a strict and demanding boss again. She earns the same as before, has a longer commute, but feels appreciated and challenged. She’s satisfied and motivated.

The Takeaway: Being nice isn’t enough. A good boss needs to be fair, create clear structures, and truly recognize the efforts of their team members. Only then can a team grow and stay motivated.